Our privacy promise to you
David Button Independent Funeral Directors ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://davidbuttonfuneraldirectors.co.uk/, or interact with us in any way.
Who We Are
David Button Independent Funeral Directors
The Old Bank
225 High Street
Walton, Felixstowe
Suffolk. IP11 9DT
United Kingdom
If you have any questions about this policy, please contact us at info@davidbuttonfuneraldirectors.co.uk or by writing to the address above.
What Information We Collect
We may collect and process the following data:
- Information you provide: Such as your name, email address, phone number, and message when you contact us via our website contact form, email, or phone.
- Technical information: Including IP address, browser type, and pages visited, collected via cookies (see “Cookies” below).
- Funeral service enquiries: Details provided in relation to arranging services.
How We Use Your Information
We use your information to:
- Respond to enquiries and provide our funeral services
- Maintain records for legal and administrative purposes
- Improve our website and services
- Comply with legal obligations
What we process
We process personal data under the following lawful bases:
- Consent: Where you have actively provided your information (e.g., via a contact form)
- Contract: To fulfil a request or agreement with you
- Legal obligation: For compliance with applicable laws and regulations
Legitimate interests: For managing and improving our services
How We Share Your Information
We do not sell your data. We may share information with:
- Service providers assisting in delivering our services (e.g., IT or hosting providers)
- Authorities or agencies when required by law
Data Retention
We retain your personal data only for as long as necessary for the purposes set out above, or as required by law.
Your Rights
- Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data ("right to be forgotten")
- Object to or restrict processing
- Withdraw consent at any time (where applicable)
Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk
Cookies
What Are Cookies?
Cookies are small text files stored on your device when you visit websites. They help improve your experience and provide website functionality.
What Cookies We Use
We may use cookies to:
- Ensure the website functions correctly
- Collect anonymous data to help us improve performance (e.g., via Google Analytics)
Managing Cookies
You can set your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect website functionality.
For more information about cookies and how to manage them, visit:
https://www.allaboutcookies.org/
Third Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.
Thank you for trusting us. We are committed to respecting your privacy and handling your data safely and responsibly.